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Privacy Policy

Effective Date: June 2025
Company Name: RA MA Media LLC
Contact Email: support@ramayogainstitute.com

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, and other details you provide during registration, communication, or purchases.
  • Authentication Data: Email address and secure tokens via Supabase Auth.
  • Usage Data: IP address, browser type, operating system, pages visited, and session times.
  • Payment Information: Processed securely by Stripe. We do not store credit card data.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process subscriptions and payments
  • Manage user authentication and accounts
  • Improve and personalize your user experience
  • Analyze website and app usage
  • Communicate with you about updates, promotions, and service information
  • Comply with legal obligations

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on:

  • Contractual Necessity: To provide our services (e.g., account setup, subscription management, authentication)
  • Consent: When you opt in to cookies, newsletters, or analytics tracking (you may withdraw consent at any time)
  • Legitimate Interests: To improve and secure our services, provided your rights are not overridden (e.g., aggregated usage analysis)
  • Legal Obligation: To comply with regulatory requirements (e.g., tax, accounting)

4. Data Storage and Retention

  • User data is stored by Supabase and Vercel, with servers located in the EU and U.S.
  • We retain personal data as long as your account is active or as needed to provide services.
  • After account deletion, some information may be retained for legal, tax, or regulatory reasons.
  • We periodically review data retention periods and securely delete data when no longer needed.

5. Third-Party Services

We use trusted third-party services that process user data on our behalf, each governed by their own privacy policies:

We do not sell or share your personal information with third parties for monetary consideration.

6. Cookies and Local Storage

We use cookies and browser local storage for:

  • Functional Cookies: Necessary for core functionality, such as login sessions and authentication.
  • Analytics Cookies: Used by Google Analytics for aggregated usage data.
  • Preference Cookies: Remember your language and display preferences.

Cookie Consent:

On your first visit, you will see a cookie consent banner. You can manage your preferences or withdraw consent at any time via your browser settings or our cookie settings panel.

Disabling functional cookies may prevent you from logging in or using certain features.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with your local data authority
  • California Residents: Request information about the categories and specific pieces of personal information we collect, use, disclose, and “sell” (as defined by CCPA/CPRA); request deletion; opt out of sale/sharing; and not be discriminated against for exercising these rights.

To exercise your rights, email us at support@ramayogainstitute.com.

8. International Data Transfers

RA MA Media LLC is a US-based company. Some services (Supabase, Vercel) host data in the EU, but personnel and systems in the US may access or process your data. For EU data transfers, we rely on Standard Contractual Clauses and other appropriate safeguards to ensure GDPR-level protection.

9. Data Security

We implement industry-standard technical and organizational measures to protect your data from loss, misuse, and unauthorized access.

Data Breach Notification:

If a data breach affecting your personal information occurs, we will notify you and relevant authorities as required by law.

10. Automated Decision-Making & Profiling

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

11. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and if material, we will notify you by email or through our app/website.

13. Accessibility

We are committed to ensuring this Privacy Policy is accessible to all users. If you require this policy in an alternative format, please contact us.

14. Contact Us

If you have any questions or concerns about this policy or your personal information, contact us at:

RA MA Media LLC
support@ramayogainstitute.com